Payment Policy

Last updated: 22 October 2026

This Payment Policy applies to purchases of credits on GlowShot, operated by Boostera Labs Ltd, Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX, Company No. 11921132.

Credits

GlowShot is billed using prepaid credits. You buy credits in packs or a custom amount, then spend them to generate photos. The credit cost of each look is shown before you confirm.

Pricing and currency

You pay in the currency you select (EUR, USD, GBP, ZAR, TRY, SAR, MAD, CLP, CAD, BRL, ARS, LKR or JPY). The price shown on the Pricing page and at checkout is the amount your card is charged in that currency. Prices are set in euros and converted at the day's market exchange rate, updated once a day; the amount on the Pay button is the amount charged. A single custom top-up is from €1 to €20,000, or its equivalent in the currency you pick.

Payment processing

We accept Visa and Mastercard. Payments are processed by our payment provider, and your bank may ask you to confirm the payment with 3D Secure. Your card details pass through our server only to be sent, encrypted, to the payment provider; we never store your card number or security code. Credits are added to your balance once the payment provider confirms the payment.

Failed generations

If a generation fails, the credits reserved for it are automatically refunded to your balance. You are only charged credits for photos that are successfully produced.

Receipts

Every completed top-up generates an invoice available under Invoices in your dashboard.

Contact

Billing questions can be sent to Boostera Labs Ltd, Kemp House, 160 City Road, London EC1V 2NX, or via the contact page.